Frequently Asked Questions
WHAT IS THE MUSIC RUN?
The Music Run is a global premier 5km running series with speakers lining the entire ‘SoundTrack’ run course, culminating in the world’s best finish line festival.
It’s an energising and fun event that brings young people together, irrespective of gender and race, for a one-of-a-kind safe, clean, alcohol-free and healthy experience.
Launched in 2014 by Fresh Events Global, The Music Run’s mission is to inspire people to live the beat and lead more active lifestyles. To date, it has been experienced by over 350,000 runners across 42 events in 13 countries.
WHAT IS ‘LIVE THE BEAT’?
Live The Beat is our lifestyle philosophy for active living. It’s about living today better than yesterday; being physically and emotionally charged to work hard to improve your fitness, live healthier and lead a more active lifestyle.
WHEN IS THE MUSIC RUN DUBAI?
For the first time ever, The Music Run is coming to Dubai on 16 November 2024!
WHERE IS THE MUSIC RUN DUBAI?
The Music Run Dubai 2024 will take place at the iconic Meydan Racecourse.
WHAT RACE CATEGORIES ARE AVAILABLE?
The Music Run is an untimed 5km Fun Run. You can run, jog, walk or dance your way to the finish line! Choose your preferred option during registration to get the right start time for your pace.
ARE THERE ANY PRIZES FOR THE RUN?
There are no winner’s prizes, but every participant will receive a finisher’s medal upon crossing the finish line, as a memento of the event.
DO I NEED TO BE A FAST RUNNER?
You don’t need to be a fast runner to enjoy The Music Run! Whether you’re aiming to beat your personal best or just out for a leisurely jog, The Music Run is an experience for everyone, with music every step of the way.
HOW DO I REGISTER?
Tickets can be purchased by clicking the button at the top-right corner of this website.
WHAT IS INCLUDED IN THE TICKET PRICE?
The Music Run ticket includes entry into the Main Event and exclusive Finish Line Party, and an individual Run Pack which consists of an Official Event T-Shirt, Drawstring Bag, Finisher Medal, Foam Glow Stick, and Temporary Tattoo.
CAN I BRING MY CHILDREN?
Yes, children are very welcome, however the event involves loud music and may not be appropriate for smaller children or babies.
Please note the following:
- Event tickets for Children under the age of 5 (five) years on the day of the event are FREE.
- Children under the age of 5 (five) years on the day of the event will be provided with a bib for identification at Run Pack Collection (RPC). Please bring your child with you to RPC for age verification purposes. The Organiser reserves the right to request proof of age.
- Children under the age of 5 (five) years on the day of the event do not receive a Run Pack.
- All children must be supervised by a parent or guardian at all times during the Event. Accompanying parents or guardians must have purchased an Event Ticket for themselves.
- Children aged 5 (five) years and over on the day of the event are required to purchase an Event Ticket and will receive a Run Pack.
I AM ALREADY REGISTERED. CAN I AMEND MY PERSONAL DETAILS & T-SHIRT SIZING?
Personal details – including t-shirt sizes – cannot be changed after registration, sorry.
I CANNOT ATTEND, CAN I GET A REFUND OR GIVE MY TICKET TO A FRIEND?
We’re sorry, but The Music Run tickets are non-transferable according to the terms and conditions at the time of purchase. We hope you’ll find a way to attend and enjoy the event.
CAN I BUY A BULK AMOUNT OF TICKETS FOR MY COMPANY?
Yes, you can choose to purchase with a group of minimum 10 participants at a discounted rate via the ticketing platform.
HOW IS THE MUSIC PLAYED ON THE RUN ROUTE?
CAN I DRESS UP AND RUN IN COSTUME?
Absolutely! We totally encourage people to dress up and get into the spirit of The Music Run.
ARE SPECTATORS ALLOWED?
No, spectators are not allowed in the venue. Get them to join the fun too instead!
CAN DOGS OR OTHER PETS PARTICIPATE?
Sorry, no dogs or other pets are allowed in the event.
I’M KEEN TO BE INVOLVED AS A VOLUNTEER, HOW CAN I DO THIS?
If you’d like to join our amazing crew of volunteers please get in touch by emailing dubaiT100help@falconandassociates.ae
WILL THERE BE ALCOHOL ON SALE AT THE EVENT?
WILL MY RUN TIME BE RECORDED?
WILL THERE BE FOOD & BEVERAGE ON SALE AT THE EVENT?
WHAT IF I HAVE A QUESTION THAT ISN’T COVERED HERE?
WHAT’S IN THE RUN PACK?
WHAT, WHEN, AND WHERE IS RUN PACK COLLECTION?
You can collect your run pack, including your event T-shirt and race bib at the Meydan Racecourse.
Run pack collection dates and times:
14 November | 16:00 – 21:00
15 November | 11:00 – 19:00
16 November | 08:00 – 19:00
WHAT IS THE MUSIC RUN?
The Music Run is Singapore’s premier 5km fun run with speakers lining the entire ‘Sound Track’ run course, culminating in the world’s best finish line festival.
It’s an energising and fun event that brings young people together, irrespective of gender and race, for a one-of-a-kind safe, clean, alcohol-free and healthy experience.
Launched in 2014 by Fresh Events Asia, The Music Run’s mission is to inspire people to live the beat and lead more active lifestyles. To date, it has been experienced by over 300,000 runners across 42 events in 13 countries.
WHAT IS ‘LIVE THE BEAT’?
Live The Beat is our lifestyle philosophy for active living. It’s about living today better than yesterday; being physically and emotionally charged to work hard to improve your fitness, live healthier and lead a more active lifestyle.
WHEN IS IT?
Live The Beat is our lifestyle philosophy for active living. It’s about living today better than yesterday; being physically and emotionally charged to work hard to improve your fitness, live healthier and lead a more active lifestyle.
WHERE IS IT?
The Music Run Singapore will take place at the iconic Marina Bay, Singapore
IS THE MUSIC RUN A CHARITY OR FOR-PROFIT EVENT?
The Music Run is a commercial and for-profit enterprise.
WHAT RACE CATEGORIES ARE AVAILABLE?
The Music Run is a 5km fun run and is for people not wanting an official time. You may choose to walk, jog or run your way to the finish line with varying flag off times accordingly.
HOW DO I REGISTER?
Tickets can be purchased via this website from 12pm noon on Wednesday 21 February.
IS GST INCLUDED IN THE TICKET PRICE? ARE THERE ANY OTHER FEES?
GST (9%) is included in your ticket price. A ticket processing fee will be added to the listed price at checkout.
CAN I BRING MY CHILDREN?
Yes, children are very welcome, however the event is a evening / night time event with loud music and may not be appropriate for smaller children or babies.
Please note the following:
- Event tickets for Children under the age of 5 (five) years on the day of the event are FREE.
- Children under the age of 5 (five) years on the day of the event will be provided with a bib for identification at Run Pack Collection (RPC). Please bring your child with you to RPC for age verification purposes. The Organiser reserves the right to request proof of age.
- Children under the age of 5 (five) years on the day of the event do not receive a Run Pack.
- All children must be supervised by a parent or guardian at all times during the Event. Accompanying parents or guardians must have purchased an Event Ticket for themselves.
- Children aged 5 (five) years and over on the day of the event are required to purchase an Event Ticket and will receive a Run Pack.
I DID NOT RECEIVE ANY EMAIL RESPONSE AFTER REGISTERING. WHY IS THIS?
There are a number of possible reasons this may have occurred:
- Your registration wasn’t successful, please try again.
- There was a typo in your email address during registration so the confirmation email wasn’t sent to the correct email address.
- The email was blocked by your email server or has been treated as spam or junk mail, please adjust your settings.
ARE TICKET REFUNDS AVAILABLE?
CAN I TRANSFER MY REGISTRATION TO A FRIEND?
Unfortunately, tickets are not transferable.
CAN PARTICIPANTS CHANGE THEIR FIRST NAME, LAST NAME, AND EMAIL ADDRESS?
No, to maintain registration integrity, these fields cannot be modified.
WHY IS THERE A DEADLINE FOR MODIFYING T-SHIRT SIZE AND PERSONAL DETAILS?
The deadline ensures accurate processing and event arrangements.
WHAT HAPPENS IF PARTICIPANTS MISS THE DEADLINE TO CHANGE THEIR T-SHIRT SIZE OR PERSONAL DETAILS?
Unfortunately, changes cannot be made after the deadline.
CAN I REGISTER AS A GROUP?
Yes, if you have a squad of 10 pax, you will be eligible for our bulk purchase at a discounted rate.
CAN I BUY A BULK AMOUNT OF TICKETS FOR MY COMPANY?
Yes, you can choose to purchase with a group of 10 at a discounted rate. Please reach out to us for more information.
WHAT IS INCLUDED IN THE RUN PACK?
Each participant will receive (at the Run Pack Collection):
- Unisex T-shirt
- Drawstring bag
At the finish line, each participant will receive:
- A finisher medal
WHEN CAN I COLLECT MY RUN PACK?
You will be able to pick up your run pack according to the details below*:
Location: Bayfront Event Space, 12A Bayfront Ave, Singapore 018970
Date & Time:
- Friday 12 April: 11:00 – 20:00
- Saturday 13 April: 10:00 – 14:00
WHAT, WHEN, AND WHERE IS RUN PACK COLLECTION?
The Run Pack Collection is where you collect all your race entitlements, including your event T-Shirt, drawstring bag and race bib.
This year’s Run Pack Collection location is [insert RPC Venue location here]
You will be able to collect your Run Pack on the [insert RPC dates here]. Details on exact times will be announced nearer to the date.
CAN I DRESS UP AND RUN IN COSTUME?
Absolutely! We totally encourage people to dress up and get into the spirit of The Music Run.
ARE SPECTATORS ALLOWED?
Your family and friends are very welcome to cheer you on while you are running on the course but access to the Music Village and Finish Line Festival is reserved for registered participants.
CAN DOGS OR OTHER PETS PARTICIPATE?
Sorry, no dogs or other pets are allowed in the Event.
